Telehealth offers some advantages over traditional in-person healthcare services.

• Convenience—People can consult professionals or receive psychotherapy from their homes, saving time and effort associated with traveling to our clinic.
• Accessibility—Telehealth breaks down geographical barriers, allowing individuals in remote or underserved areas to access care.
• Cost-Effectiveness—Telehealth appointments can be more affordable than in-person visits as they eliminate travel expenses.
• Timely access to care—Telehealth enables people to receive mental health advice and treatment promptly, which can be crucial.
• Consistent Care—Through telehealth, people can maintain regular contact with their provider, ensuring ongoing monitoring and management of their mental health issues.
• Reduce Exposure to Infectious Diseases—Telehealth minimizes the risk of exposure to contagious illnesses, particularly during outbreaks or pandemics by allowing people to receive care without being physically present in healthcare facilities.
• Expands Access to Professionals Who Live a Distance Away Offering More Options—In some cases, individuals utilize telehealth to consult with providers located outside their local area. This flexibility allows people to join appointments with the convenience of staying at home. However, for certain types of appointments that necessitate in-person attention such as having vital signs measured or the initial consultation with a provider, individuals can visit our office. There, they can join the telehealth session from our screen after a staff member has conducted any necessary in-person activities.

Ask your provider if telehealth is available and beneficial for your situation.

From Home—You will join your provider remotely through videoconferencing on an internet platform. You will receive an invitation and will go online and click on the link to enter the waiting room for your appointment.

From Our Office—You will come to First Street Center and meet with support staff or a nurse who will do necessary in-person activities and then set up a screen visit in our building with an off-site provider.

Our nurses and support/program staff will help you to solve connection problems. We will reschedule your appointment if this takes more time than your appointment slot will allow.

As long as your internet connection is good and your equipment works well, you will be able to see and hear your provider clearly, and they will be able to do the same.

It depends on your situation and why you are being seen. Most first-time appointments are in person so that you and the provider can more easily begin to build a relationship. Sometimes, achieving quality care will depend on you coming in person infrequently or regularly.

Most likely not. The provider must be licensed in the state where the client is located during the session.

1. To get started, begin by consulting your provider to discuss the possibility of remote sessions.
2. Next, provide us with your email or phone number so that we can send an invitation for the remote meeting.
3. Additionally, ensure that you have a cell phone, iPad, or laptop equipped with a camera and internet connectivity to participate in the telehealth session seamlessly.

Although telehealth differs in some aspects, it is generally billed based on the type of service provided, resulting in similar cost and billing procedures. To be sure, it is advisable to contact your insurance carrier to ensure there are no special circumstances or specific requirements regarding telehealth billing.